Help Center
>>> Whats its an eSIM?
An eSIM is an electronic SIM that allows you to activate a cellular plan from a carrier without needing a physical SIM card. You can add, remove, or change networks and data plans instantly. The SIM Profile is delivered to the device over the air (OTA) by scanning a QR Code.
>>> Compatible Phones
📱 Smartphones
>> Apple iPhone
iPhone 16 / 16 Plus / 16 Pro / 16 Pro Max
iPhone 15 / 15 Plus / 15 Pro / 15 Pro Max
iPhone 14 / 14 Plus / 14 Pro / 14 Pro Max
iPhone 13 / 13 Mini / 13 Pro / 13 Pro Max
iPhone 12 / 12 Mini / 12 Pro / 12 Pro Max
iPhone 11 / 11 Pro / 11 Pro Max
iPhone XS / XS Max / XR
iPhone SE (2020, 2022)
✅ Note: In the U.S., iPhone 14 and later are eSIM-only (no physical SIM slot).
>> Google Pixel
Pixel 8 / 8 Pro
Pixel 7 / 7a / 7 Pro
Pixel 6 / 6a / 6 Pro
Pixel 5 / 5a
Pixel 4 / 4a / 4 XL
Pixel 3 / 3a (some models and regions only)
>> Samsung Galaxy
Galaxy S24 / S24+ / S24 Ultra
Galaxy S23 / S23+ / S23 Ultra
Galaxy S22 / S22+ / S22 Ultra
Galaxy S21 / S21+ / S21 Ultra
Galaxy Z Fold5 / Fold4 / Fold3
Galaxy Z Flip5 / Flip4 / Flip3
Galaxy Note20 / Note20 Ultra (some models)
Galaxy A54 5G (some models)
⚠️ eSIM availability on Samsung varies by region and carrier.
>> Others (Selected models)
Huawei P40 / P40 Pro (not P40 Lite)
Motorola Razr (2019, 2020, 2022)
Sony Xperia 10 III Lite
Oppo Find X3 Pro (China version only)
Xiaomi 12T Pro (eSIM support depends on region)
Fairphone 4
⌚️ Smartwatches
>> Apple Watch (GPS + Cellular versions only)
Series 3 and newer
SE (all generations)
Ultra / Ultra 2
>> Samsung Galaxy Watch
Galaxy Watch 4, 5, 6 (LTE versions)
>> Other eSIM Watches
Huawei Watch 2 Pro (China)
TicWatch Pro 4G/LTE
OPPO Watch (LTE version)
💻 Tablets & Laptops
>> Apple iPad (Cellular versions only)
iPad Pro (3rd gen and newer)
iPad Air (3rd gen and newer)
iPad (7th gen and newer)
iPad mini (5th gen and newer)
>> Windows Devices
Microsoft Surface Pro X
Surface Pro 7+
Surface Go 2, 3
Lenovo ThinkPad X1 Nano
HP Spectre Folio
>>> How can I remove the eSIM profile once my data plan is expired?
Go to Settings > Cellular.
Tap the eSIM you want to erase.
Tap Remove Cellular Plan.
After deleting the eSIM, you can buy new data plans from Dashi(sales@dashimobile.com), when needed and set up your profile.
>>> How can I do if I lose my Dashi eSIM QR Code?
QR codes can only be scanned once. If you have any issues, please contact our Dashi support Team at Email: support@dashimobile.com, WhatsApp：+1(209)7639374
>>> Does Dashi eSIM drain more battery?
The eSIM is not any different from a traditional SIM card when it comes to battery consumption. However, being connected to two networks uses more energy than one network and will result in slightly more battery usage.
>>> Is an eSIM secure?
Dashi eSIM has built-in VPN security that encrypts all data passing through the eSIM profile. In addition, the eSIM cannot be cloned like a physical SIM card.
>>> What should I do if my Dashi eSIM profile does not download?
If you are having difficulty downloading your eSIM, ensure that you are connected to the internet and try again. Please contact customer service if you continue to have trouble.
>>> Do I need a physical SIM card as well as an eSIM?
No, you don't need a physical SIM card in order to use an eSIM. However, some mobile devices do come with a physical SIM card slot as well as an eSIM. This means that you have the option to use either a physical SIM card or an eSIM.
>>> What makes an eSIM so secure?
Cellular network security standards are far greater than those of public Wi-Fi. Built-in VPNs encrypt data between your device and the network, making it impossible for hackers to eavesdrop.
>>> Is it possible to delete or cancel my Dashi eSIM profile?
Yes, you can delete or cancel your eSIM profile at any time. To do so, go to the Settings menu of your device and select the eSIM tab. From here, you will be able to manage your eSIM profiles.
However, doing so will remove all of the saved information associated with that profile, including your mobile number and any data plans you may have.
>>> Can I have multiple eSIMs?
Yes, you can have multiple eSIMs on your device. However, you will only be able to use one at a time.
>>> What information does the QR code contain?
All of the information needed to activate your eSIM is contained in the QR code. This includes the subscriber's identification number, i.e. PIN, PUK, phone number, and serial number.